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          Tours of Distinction, Inc. has 1 locations, listed below.

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            Business ProfileTours of Distinction, Inc.

            Tour Operators

            Contact Information

            3 Massaco St

            Simsbury, CT 06070-2118

            Visit Website
            (800) 426-4324

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 53

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Tours of Distinction offers group packages and tours throughout the US and Canada.

            Business Details

            Location of This Business
            3 Massaco St, Simsbury, CT 06070-2118
            BBB File Opened:
            1/10/2008
            Years in Business:
            53
            Business Started:
            1/1/1971
            Business Incorporated:
            3/15/1967
            Type of Entity:
            Corporation
            Business Management
            • Mr. Tyler Zajacz, CEO and President
            Contact Information

            Principal

            • Mr. Tyler Zajacz, CEO and President

            Customer Contact

            • Mr. Tyler Zajacz, CEO and President
            Additional Contact Information

            Fax Numbers

            • (860) 627-5113
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/08/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Deposit of $500.00 plus $373.00 for travel ins. for an "Escorted cruise to ******" on March 4, 2023. Had subsequent amounts of $1,500.00 paid on 9/19/23 and balance paid $3,242.00 on 11/13/23. Received a call from Tours of Distinction on Feb.2,2024 (13 days before) that my trip would not be happening due to a "miss communication between *** (********* ****** ****) and this company", on my original dates. Could not go on the rescheduled dates of 3/7 - 3/17'24 due to a previous commitment. I have e-mailed, called company and I can't get a date when my refund check is being mailed. Sent a certified letter on Feb. 5, '24 requesting our refunds ( there were two other couples that booked for the same cruise) by Feb. 19, 2024 but did not get a reply. Did not get a call back when I was told by Kim at TOD that the bookkeeper was not in yet but would check and call me back. She never did. Hoping you can help.
            Read More
            Read 5 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Rod D

            09/25/2022

            Our sounds of *************** trip was a disaster. Trip & route changed while in flight to ******* Spent 3 hrs at *******airport for pickup. Taxied to our motel to find out no reservations/they were cancelled. Back to airport. Finally was contacted & bussed 2+hrs to ******** ******** Whole trip was changed with a lot more back & forth travel by bus. Sites changed, motels changed. All of less quality. We were given 2 extra days for the inconvenience BUT NEVER RECEIVED IT. Toilet did not work on bus. Lot more to this nightmare. No apologies, no partial refunds provided.

            Local BBB

            BBB Serving Connecticut

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