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BBB Accredited Business since

Bridgestone Retail Operations, LLC

Additional Locations

Phone: (860) 613-2901 Fax: (860) 613-0222 View Additional Phone Numbers 136 Berlin Rd Ste 117, Cromwell, CT 06416

Click for BBB Rating on Bridgestone Retail Operations, LLC

BBB Business Reviews may not be reproduced for sales or promotional purposes.


According to information in BBB files, this company operates a chain of more than 1,700 company-owned automotive tire and service stores throughout the United States.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bridgestone Retail Operations, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Bridgestone Retail Operations, LLC. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Bridgestone Retail Operations, LLC.

Additional Information

BBB file opened: January 01, 1985 Business started: 01/01/1900 Business started locally: 01/01/1900 Business incorporated 12/20/2001 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle, State of CT Dept. of
60 State St, Wethersfield CT 06109
Phone Number: (860) 263-5055

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jerry Lott, Director Consumer Affairs Mr. Dan Artzerounian, District Manager Mr. Dave Blais, Manager-Vernon Mr. Robert Brophy, Manager-New Britain Mr. Frank Carbone, Manager-Manchester Mr. Gary Carella, Manager-Hamden Mr. Gary Carella, Manager-Newington Mr. John Cronin, Manager-Brookfield Mr. Frank DeGrasse, Manager-New London Mr. Robert Dimauro, Manager-Fairfield Mr. Roger Gabriel, Manager-Cromwell Mr. Dennis Garafola, Manager-Waterbury Mr. Michael Geltman, Manager-Bridgeport Mr. Rich Korda Mr. Abe Lami, Manager-Norwich Mr. Perry Mastrobattisto, Manager-West Haven Mr. Ian Merrick, Manager-Bristol Mr. Frank Mingel, Manager-Southington Mr. Joe Novello, Manager-Glastonbury Mr. Bryan O'Kelly, Manager-Branford Mr. Joao Outeiro, Manager-Wallingford Mr. Brian Papp, Manager-Danbury Mr. Bill Perdue, Chief Operating Officer Mr. Bob Petrucelli, District Manager Mr. Christopher Petrucelli, Manager-Plainville Ms. Carol Tate, District Office Manager Mr. Scott Thyrring, Manager-Bloomfield Mr. Terrence Towers, Manager-New Haven Mr. Matthew Vece, Manager-Milford Mr. Marc Veillette, Manager-Stamford Mr. Pawel Wieczerzak, Manager-Stratford Mr. Scott Zimmerman, Manager-Enfield
Contact Information
Principal: Mr. Jerry Lott, Director Consumer Affairs
Business Category

Tire Dealers Auto Inspection Stations Auto Repair & Service Brake Service Parking Facilities Tire Retread & Repair Auto Repair & Service - Equipment & Supplies Battery Supplies Tire Distributors & Manufacturers Battery Repairing & Rebuilding Tire Dealers (NAICS: 441320)

Alternate Business Names
Firestone Complete Auto Care & Tires Plus
Business Management

Dan Artzerounian, District Manager at (860)613-2901.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.