BBB Accredited Business since
Bridgestone Retail Operations, LLCAdditional Locations
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According to information in BBB files, this company operates a chain of more than 1,700 company-owned automotive tire and service stores throughout the United States.
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A BBB Accredited Business since
BBB has determined that Bridgestone Retail Operations, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bridgestone Retail Operations, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 31 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||27|
|Total Closed Complaints||31|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Jerry Lott, Director Consumer Affairs Mr. Dan Artzerounian, District Manager Mr. Dave Blais, Manager-Vernon Mr. Robert Brophy, Manager-New Britain Mr. Frank Carbone, Manager-Manchester Mr. Gary Carella, Manager-Hamden Mr. John Cronin, Manager-Brookfield Mr. Frank DeGrasse, Manager-New London Mr. Robert Dimauro, Manager-Fairfield Mr. Roger Gabriel, Manager-Cromwell Mr. Dennis Garafola, Manager-Waterbury Mr. Michael Geltman, Manager-Bridgeport Mr. Rich Korda Mr. Abe Lami, Manager-Norwich Mr. Perry Mastrobattisto, Manager-West Haven Mr. Ian Merrick, Manager-Bristol Mr. Frank Mingel, Manager-Southington Mr. Joe Novello, Manager-Glastonbury Mr. Bryan O'Kelly, Manager-Branford Mr. Joao Outeiro, Manager-Wallingford Mr. Brian Papp, Manager-Danbury Mr. Bill Perdue, Chief Operating Officer Mr. Bob Petrucelli, District Manager Mr. Christopher Petrucelli, Manager-Plainville Ms. Carol Tate, District Office Manager Mr. Scott Thyrring, Manager-Bloomfield Mr. Terrence Towers, Manager-New Haven Mr. Matthew Vece, Manager-Milford Mr. Marc Veillette, Manager-Stamford Mr. Pawel Wieczerzak, Manager-Stratford Mr. Scott Zimmerman, Manager-Enfield
Tire Dealers Auto Inspection Stations Auto Repair & Service Brake Service Parking Facilities Tire Retread & Repair Auto Repair & Service - Equipment & Supplies Battery Supplies Tire Distributors & Manufacturers Battery Repairing & Rebuilding Tire Dealers (NAICS: 441320)
Alternate Business NamesFirestone Complete Auto Care & Tires Plus
Dan Artzerounian, District Manager at (860)613-2901.