BBB Business Review
BBB Accredited Business since
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According to information in BBB files, this company operates a chain of more than 1,700 company-owned automotive tire and service stores throughout the United States.
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A BBB Accredited Business since
BBB has determined that Bridgestone Retail Operations, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Bridgestone Retail Operations, LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 32 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||26|
|Total Closed Complaints||32|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Jerry Lott, Director Consumer Affairs Mr. Dan Artzerounian, District Manager Mr. Dave Blais, Manager Mr. Robert Brophy, Manager Mr. Frank Carbone, Manager Mr. Gary Carella, Manager Mr. John Cronin, Manager Mr. Frank DeGrasse, Manager Mr. Roger Gabriel, Manager Mr. Dennis Garafola, Manager Mr. Michael Geltman, Manager Mr. Rich Korda Mr. Abe Lami, Manager Mr. Perry Mastrobattisto, Manager Mr. Ian Merrick, Manager Mr. Frank Mingel, Manager Mr. Joe Novello, Manager Mr. Bryan O'Kelly, Manager Mr. Joao Outeiro, Manager Mr. Brian Papp, Manager Mr. Bill Perdue, Chief Operating Officer Mr. Bob Petrucelli, District Manager Mr. Christopher Petrucelli, Manager Ms. Carol Tate, District Office Manager Mr. Scott Thyrring, Manager Mr. Terrence Towers, Manager Mr. Matthew Vece, Manager Mr. Marc Veillette, Manager Mr. Pawel Wieczerzak, Manager Mr. Scott Zimmerman, Manager
Tire Dealers Auto Inspection Stations Auto Repair & Service Brake Service Parking Facilities Tire Retread & Repair Auto Repair & Service - Equipment & Supplies Battery Supplies Tire Distributors & Manufacturers Battery Repairing & Rebuilding Tire Dealers (NAICS: 441320)
Alternate Business NamesFirestone Complete Auto Care & Tires Plus
Dan Artzerounian, District Manager at (860)613-2901.