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This business is not BBB accredited.

Resort Holdings

Phone: (860) 770-6399 Fax: (860) 206-9785 87 Church St Ste 207, East Hartford, CT 06108 http://www.Resort-Holdings.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

ResortsBailout.com offers transfer and consulting services for timeshare property owners.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Resort Holdings include:

  • 20 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Resort Holdings include:

  • Length of time business has been operating
  • Response to 20 complaint(s) filed against business


Customer Complaints Summary Read complaint details

20 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 2
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 15
Total Closed Complaints 20

Customer Reviews Summary Read customer reviews

1 Customer Review on Resort Holdings
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: October 20, 2011 Business started: 07/01/2011 Business started locally: 07/01/2011 Business incorporated 07/01/2011 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeff Griffen, Customer Relations Ms. Rebecca Johnson, Customer Service
Contact Information
Customer Contact: Mr. Jeff Griffen, Customer Relations
Business Category

Timeshare Deed and/or Title Transfer

Method(s) of Payment
Visa, MasterCard, AmericanExpress, Discover, Paypal, Google Checkout 
Refund and Exchange Policy
Right to Cancel: You may cancel any transaction at any time prior to midnight of the third day (72 hours) after the date of the transaction. This must be received by fax at (860) 206-9785
Service Area
World Wide
Alternate Business Names
ResortBailout.com
Products & Services

A timeshare owners option in getting rid of a timeshare they don't use or no longer want. We provide Document preparation work, deed and release re-conveyance services.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.