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According to the business, it provides software sales and support for event ticket resellers; and it is an online marketplace which facilitates transactions between primary and secondary ticket sellers and ticket buyers.
This business promotes the sale of tickets in the secondary market through "Affiliate Program" agreements with other ticket resellers who operate independent websites, under different names. These affiliates' websites post that they are "Powered By: TicketNetwork Direct" or "TicketNetwork Direct Trusted Merchant."
Lastly, this business uses paid internet advertising through search engines to promote the sites.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Ticket Software, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 111 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||55|
|Total Closed Complaints||111|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Kristine Pyzynski, Legal Assistant Mr. Daniel Pullium, Director of Government Relations Mr. Don Vaccaro, President & CEO
Ticket Sales - Events
Alternate Business NamesBargainSeatOnline.com GotTheTix.com TicketAbility.com TicketLiquidator TicketNetwork Direct Ticketnetwork Point-of-sale TicketNews
Consumers should be aware that prices for tickets purchased on the secondary market can be significantly higher than the ticket's actual face value.
BBB recommends that potential customers thoroughly review and understand the policies on pricing, cancellation, refunds and service fees before making a commitment to purchase.