BBB Business Review
This Business is not BBB accredited
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This company is an online secondary market ticket broker.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Metro Entertainment, Inc. include:
- 260 complaints filed against business
Factors that raised the rating for Metro Entertainment, Inc. include:
- Length of time business has been operating.
- Response to 260 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||123|
|Total Closed Complaints||260|
Type of Entity
Business ManagementMr. Donald J. Vaccaro, President/CEO Customer Service Dept. Ms. Andra Mazur, Counsel Metro's Legal Dept. Ms. Kristine Pyzynski, Legal Assistant
Ticket Sales - Events
Alternate Business NamesTickets Plus
Donald Vaccaro, President of Metro Entertainment, Inc. doing business as TicketsPlus.com is also the principal of Ticket Software, LLC and TicketNetwork, Inc.
BBB maintains a separate report on Ticket Software, LLC and TicketNetwork, Inc. The report may be obtained by calling 203-269-2700 extension 2, or by logging onto BBB's website at www.bbb.org.