BBB Logo

Better Business Bureau ®
Start With Trust®
Connecticut

BBB Business Review

BBB Accredited Business since

Precision Pool and Aquatics LLC

Phone: (888) 457-7665 147 Danbury Rd  Ste 20, New Milford, CT 06776 http://www.precisionpoolandaquatics.com

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Precision Pool and Aquatics LLC specializes in custom inground pools, hot tubs and spas. The business services include but are not limited to installation, renovation, liner replacement, pool service and repair, weekly and yearly service, masonry decks, tile coping, chemical balancing, heater repair and more. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Precision Pool and Aquatics LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Precision Pool and Aquatics LLC include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Precision Pool and Aquatics LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: February 10, 2005 Business started: 03/01/1995 in CT Business incorporated: 01/20/2012 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Glenn Thorp, Owner
Contact Information
Principal: Mr. Glenn Thorp, Owner
Business Category

Swimming Pool Contractors, Dealers, Design Swimming Pools & Hot Tubs Swimming Pool Equipment & Supplies Swimming Pool Service & Repair Swimming Pools - Leak Detection & Repair Swimming Pools - Maintenance Spas & Hot Tubs - Dealers Spas & Hot Tubs - Service & Repair All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

Precision Pool and Aquatics LLC sells the following brand(s): All major Brands, Artesian Hot Tubs, Clearwater Hot Tubs , Custom Gunite Pools , Four Winds Hot Tubs, Hayward , Kafco Inground Vinyl Liner Pools , Pentair , Raypak, Sta Rite, Viking Pools

Precision Pool and Aquatics LLC offers the following product(s): All pool equipment, Chemicals, Heaters, Hot Tubs, Pools, Repairs, Service, Spas

Method(s) of Payment
Cash, Check, Credit Cards
Service Area
Fairfield County and Litchfield County
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

Find a LocationX

  Change Location
Show Only Accredited Locations