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BBB Business Review

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BBB Accredited Business since

Precision Pool and Aquatics LLC

Phone: (888) 457-7665 View Additional Phone Numbers 147 Danbury Rd  Ste 20, New Milford, CT 06776 http://www.precisionpoolandaquatics.com


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Description

Precision Pool and Aquatics LLC specializes in custom inground pools, hot tubs and spas. The business services include but are not limited to installation, renovation, liner replacement, pool service and repair, weekly and yearly service, masonry decks, tile coping, chemical balancing, heater repair and more. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Precision Pool and Aquatics LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Precision Pool and Aquatics LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Precision Pool and Aquatics LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 10, 2005 Business started: 03/01/1995 in CT Business incorporated 01/20/2012 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
http://www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Glenn Thorp, Owner
Contact Information
Principal: Mr. Glenn Thorp, Owner
Business Category

Swimming Pool Contractors, Dealers, Design Swimming Pools & Hot Tubs Swimming Pool Equipment & Supplies Swimming Pool Service & Repair Swimming Pools - Leak Detection & Repair Swimming Pools - Maintenance Spas & Hot Tubs - Dealers Spas & Hot Tubs - Service & Repair All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

Precision Pool and Aquatics LLC sells the following brand(s): All major Brands, Artesian Hot Tubs, Clearwater Hot Tubs , Custom Gunite Pools , Four Winds Hot Tubs, Hayward , Kafco Inground Vinyl Liner Pools , Pentair , Raypak, Sta Rite, Viking Pools

Precision Pool and Aquatics LLC offers the following product(s): All pool equipment, Chemicals, Heaters, Hot Tubs, Pools, Repairs, Service, Spas

Method(s) of Payment
Cash, Check, Credit Cards
Service Area
Fairfield County and Litchfield County
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.