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BBB Business Review

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BBB Accredited Business since

All American Custom Pools & Spas, Inc.

Phone: (203) 847-2704 Fax: (203) 846-9852 View Additional Phone Numbers 225 Main St, Norwalk, CT 06851 http://www.allamericanpools.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

All American Custom Pools & Spas, Inc. offers complete pool and spa sales, installation, service, parts, supplies and maintenance. Service division offers openings and closings, drain and acid wash, sandblasting, tile work, coping, vinyl liner replacements, multicoat deck finishes, concrete and deck work, pumps/filters/heaters, covers, underground pipes and repairs, artisan masonry and filter systems/pumps.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that All American Custom Pools & Spas, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All American Custom Pools & Spas, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on All American Custom Pools & Spas, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 16, 1992 Business started: 01/01/1977 Business started locally: 01/01/1977 Business incorporated: 10/19/1987 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Corporation

Business Management
Mr. David Coonan, Construction Ms. Angela Lepore, Office Manager Mr. John C. Romano, President/CEO Ms. Kristrun Romano, Secretary/Treas. CFO
Contact Information
Principal: Mr. David Coonan, Construction
Principal: Ms. Angela Lepore, Office Manager
Customer Contact: Ms. Kristrun Romano, Secretary/Treas. CFO
Business Category

Swimming Pool Contractors, Dealers, Design Swimming Pool Service & Repair Spas & Hot Tubs - Dealers Pumps - Service & Repair Concrete Contractors Mason Contractors Patio & Deck Builders All Other Specialty Trade Contractors (NAICS: 238990)

Alternate Business Names
All American Pools & Spa
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.