BBB Business Review
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BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
For over 33 years serving most of New Haven & Fairfield counties, we are proud to say we employ only professionally trained & experienced service technicians for all of your pool service needs. Whether it be a brand new custom built in-ground pool or renovation of an existing pool, pool opening or closing, or even a simple plumbing repair, A-1 Pools & Spas service technicians do it all when it comes to all of your pool needs.
We chose and live by our slogan "When Quality Counts" because we believe when it comes to your backyard quality and overall experience in our industries that we service should matter most to you. "We treat every install or renovation like it is our own yard." - Owner, Mario Capela.
Our fully stocked retail store finds ways of enhancing your backyard paradise as well with Big Green Egg's & La Z Boy Spas, and for the cold weather months a fine selection of hearth products. See our showroom today!
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A BBB Accredited Business since
BBB has determined that A-1 Pools & Spas Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for A-1 Pools & Spas Corporation include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Mario F. Capela, Owner Mr. Josh Miller, Store Manager
Swimming Pool Contractors, Dealers, Design Swimming Pool Equipment & Supplies Swimming Pool Service & Repair Swimming Pools - Leak Detection & Repair Fireplace Equipment - Retail Spas & Hot Tubs - Dealers All Other Specialty Trade Contractors (NAICS: 238990)
Hours of Operation
|M||:||9:00 AM - 6:00 PM|
|T||:||9:00 AM - 6:00 PM|
|W||:||9:00 AM - 6:00 PM|
|Th||:||9:00 AM - 6:00 PM|
|F||:||9:00 AM - 6:00 PM|
|S||:||9:00 AM - 5:00 PM|
|Su||:||10:00 AM - 2:00 PM|