BBB Business Review

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This business is not BBB accredited.

SSC Disability Services, LLC

Phone: (203) 925-2700 Fax: (800) 367-5164 PO Box 827, Shelton, CT 06484 http://www.alphadisability.com


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Description

SSC Disability Services, LLC is a national advocacy group. The Alpha disability advocacy group employs advocates who are accredited by the Department of Veterans Affairs (VA) and serve veterans in all 50 states assisting them in receiving disability compensation from the VA.



BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for SSC Disability Services, LLC include:

  • 24 complaint(s) filed against business

Factors that raised the rating for SSC Disability Services, LLC include:

  • Length of time business has been operating
  • Response to 24 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

24 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 20
Total Closed Complaints 24

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SSC Disability Services, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 04, 2004 Business started: 02/11/2003 in FL Business started locally: 02/11/2003 Business incorporated 02/11/2003 in FL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Alan Flaumenhaft, Chief Executive Officer Mr. Sean Libby, President Ms. Kathy M. Barrios, Executive Assistant Ms. Evelyn Rosenthal, Vice President -Freedom Disability Advocacy
Contact Information
Customer Contact: Ms. Kathy M. Barrios, Executive Assistant
Principal: Mr. Alan Flaumenhaft, Chief Executive Officer
Principal: Mr. Sean Libby, President
Business Category

Social Service Organizations Veterans & Military Organizations Civic and Social Organizations (NAICS: 813410)

Alternate Business Names
Alpha
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.