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BBB Accredited Business since


Phone: (800) 525-6295 Fax: (203) 857-4881 View Additional Phone Numbers 10 Van Tassell Ct, Norwalk, CT 06851

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Kaiser-Battistone Plumber-Rooter Fahey Plumbing offers septic service and construction; sewer and drain cleaning; general plumbing; wet heat; water treatment; pumps; solar hot water.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kaiser-Battistone meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kaiser-Battistone
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 1977 Business started: 11/01/1934 Business started locally: 11/01/1934 Business incorporated 01/11/1963 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
Phone Number: (860) 713-6300

Public Health, Dept. of
410 Capitol Ave, Hartford CT 06106
Phone Number: (860) 509-8000

Type of Entity


Business Management
Mr. William Hall Jr., General Manager Mr. Joe Isidore, Plumbing Manager Mr. Dave Rogers, Installation Manager Ms. Tracy Sorensen, Service Manager
Contact Information
Principal: Mr. William Hall Jr., General Manager
Customer Contact: Mr. Joe Isidore, Plumbing Manager
Business Category

Septic Tanks & Systems Contractors & Dealers Water Heaters - Dealers Water Treatment Equipment,Service & Supplies Septic Tanks & Systems Cleaning Plumbers Plumbing Drains & Sewer Cleaning Site Preparation Contractors (NAICS: 238910)

Service Area
Fairfield County, New Haven County and Westchester County, NY
Alternate Business Names
Bassmann-Martini Septic Fahey Plumbing Jennings Septic Kaiser Battistone Plumber Rooter Plumber-Rooter Systems Maintenance Co., Inc.
Products & Services

Septic service, inspection, testing and construction; septic tank cleaning; sewer and drain cleaning; sewer repairs and replacement;general plumbing including faucets, tubs, water heaters, garbage disposals, sump pumps; water treatment;wet heat.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.