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BBB Business Review

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BBB Accredited Business since

Advanced Electronic Systems, LLC

Phone: (203) 846-0700 Fax: (203) 840-1516 View Additional Phone Numbers 16 Brookfield St, Norwalk, CT 06851 http://www.aesalarm.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Advanced Electronic Systems is a privately owned company which offers residential security systems with remote access, commercial fire alarm systems, access control, a full line of camera solutions and personalized service 24 hours per day.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advanced Electronic Systems, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Advanced Electronic Systems, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Advanced Electronic Systems, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1978 Business started: 01/12/1973 Business started locally: 01/12/1973 Business incorporated 05/12/1999 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Howard Friedman, President/Owner Ms. Maureen Grosso, Admin
Contact Information
Principal: Mr. Howard Friedman, President/Owner
Business Category

Security Control Equipment & System Monitors Fire & Smoke Alarm Systems Smoke Detectors & Alarms Burglar Alarm Systems - Dealers, Monitoring & Service Security Guards and Patrol Services (NAICS: 561612)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.