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BBB Business Review

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BBB Accredited Business since

Sotac Home Improvement

Phone: (860) 913-3724 View Additional Phone Numbers .., East Hartford, CT 06108

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Sotac Home Improvement is a Roofing Contractor offering tear-offs and re-roofing, as well as Home Remodeling, Repairs and Restoration including Kitchens and Bathrooms, Windows, Siding and Gutters.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sotac Home Improvement meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sotac Home Improvement include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Sotac Home Improvement
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: March 19, 2013 Business started: 11/13/2009 in CT Business started locally: 11/13/2009 Business incorporated 04/28/2014 in
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
Phone Number: (860) 713-6300

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Curtis Douglas, President/Owner
Contact Information
Principal: Mr. Curtis Douglas, President/Owner
Business Category

Roofing Contractors Commercial Roofing Siding Contractors Basement Waterproofing Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Remodeling Services Remodeling Services - Foreclosed Property Windows - Installation & Service Handyman Services Hardwood Floor Contractors Hardwood Floor Maintenance Woodworking Doors Doors - Patio Doors - Installation Doors - French Doors - Vinyl Doors - Industrial Doors - Commercial Doors - Rolling Floors - Hardwood Kitchen Cabinets & Equipment - Household Storm Windows & Doors Windows & Doors - Installation & Service Windows Windows - Wells & Covers Windows - Wood Windows - Vinyl Windows - Egress Storm Windows & Doors - Repair Windows - Repairing Moldings Contractor - Sheetrock Contractor - Flat Roof Contractor - Interior Trim Deck Cleaning and Waterproofing Deck Cleaning & Sealing Garage Doors & Openers Contractors - Flooring Kitchen & Bath - Design & Remodeling Kitchen Remodeling Building Restoration & Preservation Carpenters Contractors - Ceiling Basement - Contractors Basement - Finishing Contractor - Remodel & Repair Doors - Repair Floors - Laminate Floors - Raised Garage Builders Gutters & Downspouts Gutter Cleaning Gutter Leaf Guards Contractors - Gutters Home Improvements Home Improvements - Additions Painting Contractors Commercial Painting Contractor Painters - Commercial or Residential Patio & Deck Builders Deck - Repair Patio Design Deck Builder Vinyl Decking Patio, Porch & Deck Enclosures Roof Decks Roofing Contractors (NAICS: 238160)

Hours of Operation
M: 7:00 AM - 3:00 AM
T: 7:00 AM - 3:00 AM
W: 7:00 AM - 3:00 AM
Th: 7:00 AM - 3:00 AM
F: 7:00 AM - 3:00 AM
Alternate Business Names
Sotac LLC
Industry Tips
Home Remodeling Contractors

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.