BBB Business Review

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This business is not BBB accredited.

Acosta Restoration Systems, LLC

Phone: (203) 597-1761 View Additional Phone Numbers PO Box 4104, Waterbury, CT 06704 http://www.acostarestoration.com


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Description

Acosta Restoration Systems, LLC offers roofing, siding, windows, gutters, skylights, chimney service, decks/porches, and additions as well.  Also, Insurance Claims for restoration to a storm.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Acosta Restoration Systems, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on Acosta Restoration Systems, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 17, 2007 Business started: 03/01/2003 in CT Business incorporated 12/09/2005 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
http://www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jose F. Acosta, Owner/Operator Ms. Corlene Jurewicz, Office Manager / Accounts Mr. Albizu (Albie) Martinez
Contact Information
Principal: Mr. Jose F. Acosta, Owner/Operator
Customer Contact: Ms. Corlene Jurewicz, Office Manager / Accounts
Business Category

Roofing Contractors Roofing Service Consultants Siding Contractors Construction & Remodeling Services Windows - Installation & Service Insurance - Homeowners Snow Removal Service - Roof Hail Repair Contractors - General Gutters & Downspouts Home Improvements Patio & Deck Builders Roof Decks Roof Structures Roofing Contractors (NAICS: 238160)

Products & Services

Acosta Restoration Systems, LLC sells the following brand(s): GAF, Certainteed, Owens Corning, and Tamko

Acosta Restoration Systems, LLC offers the following product(s): Roofing, Sididng, Windows, Decks/Porches, Gutters, Snow Removal, Insurance Claims

Method(s) of Payment

Personal Check

Insurance Company endorsement

Cash

Bankers Check 

Money Order

 

Refund and Exchange Policy
We honor our work and take any issues seriously. Depending on the project, this will determine the handling of the situation if there is one.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.