BBB Business Review
This Business is not BBB accredited
Phone: (203) 552-1478 Fax: (203) 552-1479 75 Holly Hill Ln Ste 100, Greenwich, CT 06830
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for The Day Group LLC include:
- 7 complaints filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for The Day Group LLC include:
- Length of time business has been operating.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||7|
Additional Complaint Information
BBB files show a pattern of complaints alleging that The Day Group LLC mails solicitations that strongly resemble invoices to businesses throughout the U.S., as well as, to foreign countries, such as Australia and Scotland. The solicitations, which feature a London, UK return address, offer to sell The Day Group's "WORLDWIDE IT RESEARCH REPORT" for $5,000. Envelopes in which The Day Group's solicitations are mailed are addressed to companies' Accounts Payable departments.
On October 8, 2013, BBB wrote to The Day Group LLC, advising that the format of the company's solicitation did not appear to comply with federal regulations; specifically, Title 39 of the United States Code, Section 3001, which requires that the solicitations contain the following statement in 30-point type in boldface capital letters in a color contrasting the background:
"THIS IS NOT A BILL. THIS IS A SOLICITATION. YOU ARE UNDER NO OBLIGATION TO PAY THE AMOUNT STATED ABOVE UNLESS YOU ACCEPT THIS OFFER."
On November, 15, 2013, J. William Day of The Day Group LLC responded to BBB that the required statement had been added to the solicitations; however, copies of subsequent solicitations provided by recent complainants show that the mandatory disclaimer is not in the required 30-point bold type.
Businesses that receive The Day Group LLC's solicitations may wish to review information provided by the U.S. Postal Service at:
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. J. William Day, President
Publishers - Book
This company uses or has used the following local Connecticut addresses, which appear to be virtual offices, rather than actual physical locations:
75 Holly Hill Lane Suite 100, Greenwich, CT 06830
2 Greenwich Plz Ste 100, Greenwich, CT 06830 (no longer there, according to lessor)
2 Sound View Dr Ste 100, Greenwich, CT 06830
2 Greenwich Office Park, Suite 300, Greenwich, CT 06830 (CT Sec. of State 2012 filing)
22 Ferncliff Rd, Cos Cob, CT 06807 (CT Sec. of State 2012 filing)
The company's web sites at www.thedaygroup.net and www.awdayinternational.com do not include an address for the company.