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BBB Business Review

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BBB Accredited Business since

Krukoff Excavation & Paving Inc

Phone: (860) 429-7349 Fax: (860) 429-7349 391 Turnpike Rd, Ashford, CT 06278

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers residential and commercial paving; driveways, walkways, courts and roadways. Grading, water drainage solutions, land clearing and site work, demolition, bulldozer and backhoe work, stump removal, screened topsoil, crushed stone, sewer and septic systems, trench drain installation, raking, seeding and mulch.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Krukoff Excavation & Paving Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Krukoff Excavation & Paving Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Krukoff Excavation & Paving Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: December 12, 2001 Business started: 01/01/1990 Business started locally: 01/01/1990 Business incorporated 02/02/1998 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Public Health, Dept. of
410 Capitol Ave, Hartford CT 06106
Phone Number: (860) 509-8000

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
Phone Number: (860) 713-6300

Type of Entity


Business Management
Mr. Steve C. Krukoff, President Ms. Sharon Krukoff, Secretary
Contact Information
Customer Contact: Ms. Sharon Krukoff, Secretary
Principal: Mr. Steve C. Krukoff, President
Business Category

Paving Contractors Septic Tanks & Systems Contractors & Dealers Sewer Contractors Tennis Court Construction Asphalt Mulches Stump Removal & Grinding Seeding Demolition Contractors Drainage Contractors Excavating Contractors Land Clearing & Leveling All Other Specialty Trade Contractors (NAICS: 238990)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.