This Business is not BBB accredited
Driveway Solutions, LLC
Phone: (860) 228-8888 2716 Boston Tpke, Coventry, CT 06238
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Driveway Solutions, LLC offers paving and snow removal for both residential and commercial properties.
On 11/27/2013 the business's accreditation from BBB was revoked.
The revocation was due to violation of BBB Accreditation Standards:
6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Driveway Solutions, LLC include:
- Failure to respond to 1 complaint filed against business
- BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Lisa McMahon, Owner Mr. Nicholas McMahon, Owner
Paving Contractors Brick - Concrete, Pumice Concrete - Stamped & Decorative Driveway Installation, Paving & Repair Snow Removal Service Snow Removal Service - Commercial Contractor - Decorative & Specialty Concrete Landscape Architects Landscape Contractors Landscape Contractors - Commercial Landscape Designers Buildings - Concrete Concrete Breaking, Cutting, Sawing Concrete Removal Concrete Contractors Concrete - Custom Concrete - Restoration, Sealing & Cleaning Patio & Deck Builders Patio Design Patio, Porch & Deck Enclosures
THIS LOCATION IS NOT BBB ACCREDITED
2716 Boston Tpke
Coventry, CT 06238 (860) 228-8888 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
Problems with Product/Service
Read Complaint Details
Complaint: Iadvertised on craigslist for someone to install a septic system.Driveway Solutions responded saying they were licensed / insured.I paid him 475.00 to dig the test holes and the town inspection fees.The holws were dug improperly.The inspector said he was not knowledgable in septic procedures and I would need to get further holes dug.If they were licensed/insured was in question.I have since had the job done and the inspections were completed.DRIVEWAY SOLUTIONS has not removed their equipment from my yard. I have been unable to reach them for the last three weeks.The inpector told me the machine overheated while he was here 3 wks ago.What am I to do?*** ******
Desired Settlement: I would like my $475.00 back.
BBB's Final Determination: Business failed to respond to the BBB to resolve or address the complaint issues.