BBB Business Review
This Business is not BBB accredited
Phone: (860) 255-8027 PO Box 1297, South Windsor, CT 06074
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Replacement Lens Express LLC include:
- 53 complaint(s) filed against business
- Failure to respond to 5 complaint(s) filed against business
- 11 complaint(s) filed against business that were not resolved
Factors that raised the rating for Replacement Lens Express LLC include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||41|
|Total Closed Complaints||53|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Stephanie Bealing, President Ms. Ed Rudisill, Head of Sales
Optical Goods - Retail
Replacement Lens Express offers replacement eyeglass lenses and eyewear.