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BBB Accredited Business since

Institute for Writers LLC

Phone: (203) 792-8600 Fax: (203) 792-8406 105 Wall St, Madison, CT 06443 http://www.instituteforwriters.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

 Institute for Writers LLC offers online writing instruction, critique service, retail books and more. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Institute for Writers LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Institute for Writers LLC include:

  • Length of time business has been operating
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Institute for Writers LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1975 Business started: 01/01/1969 in CT Business started locally: 01/01/1969 Business incorporated 05/16/2015 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Gerald Davis, President
Contact Information
Principal: Mr. Gerald Davis, President
Business Category

Online Education Books - New All Other Miscellaneous Schools and Instruction (NAICS: 611699)

Hours of Operation
M: 9:30 AM - 4:00 PM
T: 9:30 AM - 4:00 PM
W: 9:30 AM - 4:00 PM
Th: 9:30 AM - 4:00 PM
F: 9:30 AM - 4:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Credit cards, debit cards, and personal checks or money orders.
Refund and Exchange Policy
Our bookstore has a 30 day refund policy.  Our courses are as follows: 
If unforeseen circumstances interrupt your studies, and you find you need additional time to complete the course, the Institute will—at your request, and with your instructor’s approval— grant you a reasonable extension.  If you must withdraw, the following refund policy, governed by Connecticut law, will apply:
If you notify the Institute within 10 days of your enrollment that you wish to withdraw, any payments you have made will be refunded within 30 days, and you will have no further obligation. If you withdraw 11 to 30 days after enrollment, you will owe 27% of tuition; from 31 to 60 days, you will owe 33.3% of tuition; from 61 to 90 days, you will owe 39.6% of tuition; from 91 to 120 days, you will owe 45.9% of tuition; from 121 to 150 days, you will owe 52.2% of tuition; from 151 to 180 days, you will owe 58.6% of tuition; from 181 to 360 days, you will owe 72.4% of tuition; from 361 to 540 days, you will owe 86.2% of tuition; and after 540 days, you will owe 100% of the tuition. Of course, all tuition payments made by you will be deducted from your obligation as indicated above. Under the monthly payment plan, the finance charge will be retained by the Institute, even if the tuition is fully paid with fewer than 12 payments. If you pay in full upon enrollment and it becomes necessary for you to withdraw, you will receive a full refund of any money you have paid minus the amount due, as outlined above.  If you are not satisfied that you’ve become a better writer and learned how to market your writing to editors and publishers by the time you’ve completed our course, you can obtain a full refund. Simply make your request within 60 days of the date on your diploma.
Alternate Business Names
Institute of Children's Literature Long Ridge Writers Group Writer's Bookstore
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.