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BBB Business Review

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BBB Accredited Business since

Wilcox Energy

Phone: (860) 399-6218 Fax: (860) 399-7121 View Additional Phone Numbers 1179 Boston Post Rd, Westbrook, CT 06498 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Wilcox Energy is a full service energy company.  We specialize in professional service and delivery of home heating oil and propane.  Our service department services and repairs all types of heating and cooling equipment.  We are a Diamond Dealer for Mitsubishi Electric Ductless Cooling Systems.  

24 hours a day, 7 days a week, trust Wilcox Energy to keep your family comfortable, safe, and warm.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wilcox Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wilcox Energy include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wilcox Energy
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 24, 2001 Business started: 06/01/1955 Business started locally: 06/01/1955 Business incorporated 01/04/1990 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
Phone Number: (860) 713-6300

Type of Entity


Business Management
Mr. David Foster, President Mr. John McCall, Vice President, Secretary, Member Ms. Julie Valvo, Marketing Director
Contact Information
Principal: Mr. David Foster, President
Business Category

Oils - Fuel Heating Equipment & Systems Cleaning & Repair Natural Gas Companies Kerosene Oil Burners Air Conditioning Contractors & Systems Heating Contractors Air conditioning & Heating Contractors - Residential Fuel - Diesel Gas - Propane Fuel Dealers (NAICS: 454310)

Products & Services

Wilcox Energy sells the following brand(s): Amtrol, Bock Water Heaters, Bryant, Buderus, Mitsubishi, Peerless, Rinnai Water Heaters, Thermoprice, Trane

Wilcox Energy offers the following product(s): Boilers, Central Air Conditioning, Furnaces, Oil Tanks, Propane Tanks, Water Heaters

Alternate Business Names
Wilcox Fuel, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.