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BBB Business Review

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BBB Accredited Business since

Bantam Home & Energy

Phone: (860) 567-9431 Fax: (860) 567-2006 99 Bantam Lake Rd, Bantam, CT 06750 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Bantam Home & Energy offers a wide range of energy products and home services to homeowners in Northwestern CT. We deliver propane and bioheat heating oil, as well as install and service heating and air conditioning equipment, generators, smart thermostats and controls, water heaters, pool heaters, space heaters, fireplaces, water treatments and air filtration systems. We also install insulation and windows, conduct home energy audits to determine a home's energy efficiency and recommend solutions to save money and energy.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bantam Home & Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Bantam Home & Energy
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 19, 2001 Business started: 01/01/1930 in CT Business started locally: 01/01/1930 Business incorporated 09/28/1979 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
Phone Number: (860) 713-6300

Type of Entity


Business Management
Mr. Peter Aziz, President Ms. Alison Andersen, Office Manager Ms. Jessica Gullo, Sales Manager
Contact Information
Customer Contact: Ms. Alison Andersen, Office Manager
Principal: Mr. Peter Aziz, President
Business Category

Oils - Fuel Water Heaters - Dealers Water Heater - Tankless Water Treatment Equipment,Service & Supplies Energy Audits Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Boilers - Sales & Service Furnace Sales & Service Furnace Cleaning Air Conditioning Contractors & Systems Contractor - Home Performance Heating Contractors Contractor - Insulation Plumbers Plumbing - Renovation & Repair Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Generators Thermostats Fuel - Biofuels Gas - Propane Gas - Propane - Equipment & Supplies Fuel Dealers (NAICS: 454310)

Method(s) of Payment

Cash, Check, Visa Mastercard, Discover, American Express

Financing options available


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.