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BBB Business Review

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BBB Accredited Business since

Iron Mountain Information Management,LLC

Phone: (860) 298-3400 1100 Kennedy Rd, Windsor, CT 06095 http://www.ironmountain.com


Click for BBB Rating on Iron Mountain Information Management,LLC

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Description

This company offers records management and off-site data protection.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Iron Mountain Information Management,LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Iron Mountain Information Management,LLC. Better Business Bureau Serving Eastern MA, ME, RI & VT has the full report as that BBB handles all complaints for Iron Mountain Information Management,LLC.


Additional Information

BBB file opened: May 09, 2002 Business started: 01/01/1951 Business started locally: 01/01/1951 Business incorporated 10/17/2012 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. George Roebelen, Vice President Ms. Melanie Beaule, Business Support Analyst Ms. Carrie Maksymiw, Business Support Supervisor
Contact Information
Principal: Mr. George Roebelen, Vice President
Business Category

Office Records Stored Business Services - General Records Management Paper & Document Shredding All Other Business Support Services (NAICS: 561499)

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.