Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Audubon Strings, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Audubon Strings, LLC

              17 Water St Ste 5 Ste 5 Guilford, CT 06437-2813

              BBB Accredited Business

            • Audubon Strings, LLC

              63 Audubon St New Haven, CT 06510-1205

              BBB Accredited Business

            Business ProfileAudubon Strings, LLC

            Music Instrument Store
            Multi Location Business
            BBB accredited business

            Contact Information

            17 Water St Ste 5

            Ste 5

            Guilford, CT 06437-2813

            Visit Website
            (203) 772-4722

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            This business has 0 reviews

            Be the First to Review!

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/31/2018

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Audubon Strings, LLC is a full-service violin shop serving private and public music institutions, symphonies, schools, and universities, as well as individuals.

            Business Details

            This is a multi-location business.

            Find a Location

            Audubon Strings, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Audubon Strings, LLC

                17 Water St Ste 5 Ste 5 Guilford, CT 06437-2813

                BBB Accredited Business

              • Audubon Strings, LLC

                63 Audubon St New Haven, CT 06510-1205

                BBB Accredited Business
              Location of This Business
              17 Water St Ste 5 Ste 5, Guilford, CT 06437-2813
              BBB File Opened:
              1/11/2007
              Years in Business:
              19
              Business Started:
              4/1/2005
              Business Incorporated:
              4/6/2005
              Accredited Since:
              8/31/2018
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Harland Christofferson, Owner
              Contact Information

              Principal

              • Mr. Harland Christofferson, Owner

              Customer Contact

              • Mr. Harland Christofferson, Owner
              Additional Contact Information

              Fax Numbers

              • (203) 772-0376
                Primary Fax
              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/04/2023

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I placed an online order with Audubon Strings on 07/30/23 and received an order confirmation. Yesterday (08/03/23) I received emails notifying me that part of my order shipped but that they canceled part of my order. They canceled the ********* *tring book because they changed the price. They then invited me to buy the book at the much higher price. The original price that they charged and confirmed was $19.99. The new price they were charging was $32.31. When I contacted them via email with my concern that this is fraudulent and I wanted some customer service, this is the response I got: “You havent been charged for the book with the incorrect price. The other items in your order have ahipped” This is not ethical business practice. I expect better, particularly from a company that ships across state lines. I am happy to forward you the emails if it is helpful. Thank you. ******
              Read More

              Customer Reviews

              0 Customer Reviews

              What do you think? Be the first to review!

              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              BBB Serving Connecticut

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.