BBB Business Review

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This business is not BBB accredited.

Security 1 Lending

Phone: (888) 481-7142 Fax: (866) 284-0309 2080 Bridgeport Ave Ste A, Milford, CT 06460

Click for BBB Rating on Security 1 Lending

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Reverse Mortgages, Loan Origination, Servicing

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Security 1 Lending. BBB of Greater Houston and South Texas has the full report as that BBB handles all complaints for Security 1 Lending.

Additional Information

BBB file opened: March 22, 2013 Business started: 02/21/2007 Business started locally: 02/21/2007 Business incorporated 02/21/2007 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Banking, State Department of
602 Tolland St., East Hartford CT 06108
Phone Number: (860) 240-8299

Type of Entity


Business Management
Mr. Robert Thorpe, Regional Manager Mr. Eric Jones, Legal/Compliance Ms. Erica Paulson, License Manager
Contact Information
Customer Contact: Mr. Eric Jones, Legal/Compliance
Principal: Mr. Robert Thorpe, Regional Manager
Business Category

Mortgage Lender Mortgage Bankers Reverse Mortgage Real Estate Credit (NAICS: 522292)

Alternate Business Names
Reverse Mortgage Solutions, Inc. Reverse Mortgage Solutions, Inc. DBA Security One Lending Security One Lending Security One Lending "A Division of Reverse Mortgage Solutions, Inc."

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.