BBB Business Review

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This Business is not BBB accredited

Robert J's Construction/Masonry Designs LLC

Phone: (860) 502-3045 32 Woodland St, Plainville, CT 06062 http://www.robertjsconstruction.com


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Description

Robert J' Construction/Masonry Designs LLC offers landscaping services, including retaining walls, spring and fall clean-ups, masonry, as well as deck building and fence installation. Fully insured.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Robert J's Construction/Masonry Designs LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Robert J's Construction/Masonry Designs LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 16, 2007 Business started: 01/01/2007 Business started locally: 01/01/2007 Business incorporated: 11/07/2011 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Jutras, Owner/Operator
Contact Information
Principal: Mr. Robert Jutras, Owner/Operator
Business Category

Mason Contractors Deck - Repair Walkway Design Hardscapes Deck Builder Roofing Contractors Siding Contractors Construction & Remodeling Services Remodeling Services Windows - Installation & Service Doors - Installation Fence Contractors Fireplaces Vinyl Repair Windows - Repairing Snow Removal Service Stone Setting - Interlocking Pavers Fences - Vinyl Fences - Wood Lawn Installation Service Contractors - Retaining Wall Landscape Contractors Landscape Maintenance Landscape Designers Lawn Maintenance Tree Service Contractors - General Contractor - Remodel & Repair Doors - Repair Drainage Contractors Gutters & Downspouts Contractors - Gutters Home Improvements Construction and Mining (except Oil Well) Machinery and Equipment Merchant Wholesalers (NAICS: 423810)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.