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Click for BBB Rating on Bongo International LLC

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Bongo International, LLC offers international mail and parcel forwarding, e-commerce retail solutions.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Bongo International LLC. BBB Serving West Florida has the full report as that BBB handles all complaints for Bongo International LLC.

Additional Information

BBB file opened: March 03, 2008 Business started: 04/01/2007 Business started locally: 04/01/2007 Business incorporated 05/15/2007 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jason Scholz, Global CS Manager Ms. Jennean Morrison, Director of Marketing Mr. Greg Sack, President of Sales Mr. Craig Turnbull, CEO
Contact Information
Principal: Mr. Jason Scholz, Global CS Manager
Business Category

Mailing Services - International Freight Forwarding

Alternate Business Names
Additional Information

The home page of Bongo International LLC's web site provides an explanation of how it determines the billable weight of a shipment - by actual or dimensional weight - which can be accessed by a "click here" link.

BBB recommends that consumers review this link, as well as, the "Frequently Asked Questions" section of the company's web site to ensure that they understand the company's billing procedures.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.