Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Restoration Lighting Gallery, LLC

Phone: (860) 493-2532 Fax: (860) 249-5330 167 Brainard Rd, Hartford, CT 06114 http://myrlg.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Restoration Lighting Gallery, LLC offers vintage and new reproduction lighting, period lighting, vintage table and floor lamps, custom lighting and accessories, replacement and custom made lamp shapes, home decor products, alterations of lighting and home decor products.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Restoration Lighting Gallery, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Restoration Lighting Gallery, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Restoration Lighting Gallery, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 16, 2006 Business started: 12/07/2005 Business started locally: 12/07/2005 Business incorporated 12/07/2005 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. David Director, President/Member Mr. Mark Wagstaff, Controller
Contact Information
Principal: Mr. David Director, President/Member
Customer Contact: Mr. Mark Wagstaff, Controller
Business Category

Lighting Fixtures - Retail Lighting Fixtures - Supplies & Parts Antiques - Repair & Restore Lamps - Repair Lamps - Supplies & Parts Lighting Fixtures - Repair & Maintenance Lamp Shades - Wholesale & Manufacturers Lamps - Wholesale & Manufacturers Lighting Systems & Equipment Lights Bulbs & Tubes Lighting Consultants Lamp Shade Frames & Supplies Antiques - Dealers Antiques - Reproductions Furniture - Retail Housewares - Retail Lamp Shade Covers Lamps & Lamp Shades - Retail All Other Home Furnishings Stores (NAICS: 442299)

Hours of Operation
M: 8:00 AM - 8:00 PM
T: 8:00 AM - 8:00 PM
W: 8:00 AM - 8:00 PM
Th: 8:00 AM - 8:00 PM
F: 8:00 AM - 8:00 PM
S: 9:00 AM - 5:00 PM
Su: 12:00 PM - 5:00 PM
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.