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BBB Business Review

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BBB Accredited Business since

New Grand Light, LLC

Phone: (203) 828-6596 Fax: (203) 828-6307 View Additional Phone Numbers 104 Day St, Seymour, CT 06483 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


New Grand Light, LLC offers residential and commercial lighting products and services, restoration of historic lighting fixtures and manufacture of custom lighting fixtures.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that New Grand Light, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on New Grand Light, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 30, 1994 Business started: 01/01/1929 in CT Business incorporated 08/05/1996 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Stephen L. Stockman, Principal Mr. Ryan Stockman, General Manager
Contact Information
Customer Contact: Mr. Ryan Stockman, General Manager
Principal: Mr. Stephen L. Stockman, Principal
Business Category

Lighting Fixtures - Retail Lighting Fixtures - Supplies & Parts Lamps - Supplies & Parts Lighting Fixtures - Repair & Maintenance Electric Equipment & Supplies - Wholesale Lamps - Wholesale & Manufacturers Lighting Systems & Equipment Lights Bulbs & Tubes Lighting Consultants Lamps & Lamp Shades - Retail Residential Electric Lighting Fixture Manufacturing (NAICS: 335121)

Alternate Business Names
Grand Light

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.