This Business is not BBB accredited

Gargano's Sales & Service

Phone: (203) 467-5903 Fax: (203) 467-2487 54 Hemingway Ave, East Haven, CT 06512 http://www.garganos.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Gargano's Sales & Service offers sales, service and parts and accessories for power equipment, lawn mowers, lawn tractors, riding mowers, trimmers, leaf blowers, chain saws, snow blowers, tillers, chippers, and personal watercraft.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Gargano's Sales & Service include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Gargano's Sales & Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1981 Business started: 01/01/1963 Business started locally: 01/01/1963
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Sole Proprietorship

Business Management
Mr. Robert Gargano, Sr., President Mr. Robert Gargano, Jr., Vice President
Contact Information
Principal: Mr. Robert Gargano, Sr., President
Business Category

Lawn & Garden Equipment & Supplies Lawn Mowers Motor Scooters - Dealers Motorcycles - Dealers Motorcycles - Repairing & Service Snowmobiles Water Skiing Equipment & Supplies Jet Ski/Personal Watercraft Lawn Mowers - Sharpen & Repair Recreational Vehicles - Repair & Service Internet Shopping Snow Removal Equipment Lawn Tractor Dealers Scooters - Repair Four Wheel Drive Vehicles - Repair & Service Water Craft Repair All-Terrain Vehicles - ATVs Freestanding Ambulatory Surgical and Emergency Centers (NAICS: 621493)

Alternate Business Names
Gargano's Power Equipment GSS Powersports

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    54 Hemingway Ave

    East Haven, CT 06512 (203) 467-5903

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/9/2013 Problems with Product/Service
1/10/2013 Guarantee/Warranty Issues