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Find a Location

Cassio Pet Resort & Training Center has 1 locations, listed below.

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    Business ProfileforCassio Pet Resort & Training Center

    Dog Boarding
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.95/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 2/19/2013

    Years in Business: 59

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Cassio Pet Resort & Training Center,  Offering Personalized and Professional dog care.  A modern, clean, safe facility with UV-C lights. Boarding for dogs and cats, including private quarters, inside and outside exercise areas, as well as Puppy and Household Training, Grooming and Doggy Day-Stays at reduced rates.  Private, half hour rental at our large Fenced Play Yard and Water Sports. Special Events such as Barn Hunt Clinics.  Puppy and Dog training Classes all year.  Private Lessons or while boarding.  

    Products & Services

    Personalized and Professional services for dogs and cats.  Office Hours: Open everyday Monday thru Sunday 8:15AM-12noon and 3PM-6PM  Drop off and Pickup hours 8:15AM - 11:30AM and 3PM- 5:30PM everyday..  We are CLOSED 12noon - 3PM everyday and Thanksgiving and Christmas Days only.

     

    Business Details

    Location of This Business
    173 Mount Pleasant Rd Rte 6, Newtown, CT 06470-1438
    BBB File Opened:
    2/5/2002
    Years in Business:
    59
    Business Started:
    2/1/1965
    Business Incorporated:
    9/15/2000
    Accredited Since:
    2/19/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    • State Boarding, Training, Grooming Facility

      Newtown, CT:: Kennel Licensed

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Cassio Kennels, LLC
    Hours of Operation

    Primary

    M:
    8:15 AM - 11:30 AM, 3:00 PM - 5:30 PM
    T:
    8:15 AM - 11:30 AM, 3:00 PM - 5:30 PM
    W:
    8:15 AM - 11:30 AM, 3:00 PM - 5:30 PM
    Th:
    8:15 AM - 11:30 AM, 3:00 PM - 5:30 PM
    F:
    8:15 AM - 11:30 AM, 3:00 PM - 5:30 PM
    Sa:
    8:15 AM - 11:30 AM, 3:00 PM - 5:30 PM
    Su:
    8:15 AM - 11:30 AM, 3:00 PM - 5:30 PM
    Business Management
    • Ms. Joy Brewster, Managing Member
    Contact Information

    Principal

    • Ms. Joy Brewster, Managing Member

    Customer Contact

    • Ms. Joy Brewster, Managing Member
    Additional Contact Information

    Fax Numbers

    • (203) 426-6586
      Primary Fax

    Email Addresses

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    22 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marina Z

    5 stars

    02/11/2023

    We've used the Cassio Pet Resort and Training Center for about two years. Our Siberian Husky comes to daycare between 2-5 days/per week. Unfortunately, our dog had a rough first 2.5 years of life as the original owner abandoned him. Since his adoption two years ago, our family and the Cassio staff have given Blue lots of love and affection to make him feel he is finally home. Today, the Cassio family is his second home. He loves to come to Cassio. Sometimes, he doesn't even want to go home. This makes us so happy as we know Blue will be in good hands and happy when we travel. We're so grateful to the staff and Joy Brewster for caring and loving our pet and welcoming Blue into their family. We worked as a team, and today he is a happy and affectionate boy. At the beginning of our adoption journey, we tried several other daycare facilities, but none could compare to Cassio. The Cassio facility and property are spotless and cared for daily. The staff is appropriately trained and understands each pet's individual needs. The property hosts individual dog indoor and outdoor guest rooms and several exercise areas. Two air-circulating and heating units are designed to circulate the air above each guest room. This shows how much Joy cares for the pets' health, well-being, and comfort. Thank you, Cassio family, for caring for our pet and making us your family too! We're so grateful! ****** ****** 

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