BBB Business Review

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This business is not BBB accredited.

James M. Clement Mfg. & Custom Jewelers, LLC

Phone: (203) 865-2198 Fax: (203) 865-2198 View Additional Phone Numbers 1166 1/2 Dixwell Ave, Hamden, CT 06514

BBB Business Reviews may not be reproduced for sales or promotional purposes.


James M. Clement Manufacturing & Custom Jewelers, LLC offers custom jewelry design, expert repairs while you wait, re-design, stone settings, plating and refinishing as well as jewelry sales.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on James M. Clement Mfg. & Custom Jewelers, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 06, 2009 Business started: 06/01/1992 Business started locally: 06/01/1992 Business incorporated 12/19/2001 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Julie Clement, Member
Contact Information
Principal: Ms. Julie Clement, Member
Business Category

Jewelry Repair Jewelry Buyers Jewelry Castings Jewelry Designers Jewelry Engravers Jewelry Manufacturers Silversmiths & Goldsmiths Boutiques Gold Buyers Jewelers - Retail Jewelry Polishing & Plating Jewelry Stores (NAICS: 448310)

Refund and Exchange Policy
No refunds, store credit offered on a case by case basis. There is a non-refundable 50% deposit required on all special orders.
Products & Services

We are a family owned and operated Fine Jewelry Repair facility. All repairs are done on site by a master craftsman. We offer a wide assortment of jewelry and gift items via special order as well.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.