BBB Business Review

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This Business is not BBB accredited

Shaw Jewelers

Phone: (203) 367-0777 View Additional Phone Numbers 525 Tunxis Hill Cut Off, Fairfield, CT 06824 http://www.shawjewelers.com


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Description

We are a full service jewelry store offering fine diamonds, gold and silver jewelry, appraisals, jewelry and watch repair


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Shaw Jewelers include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shaw Jewelers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 30, 2000 Business started: 01/07/1943 in CT Business incorporated: 01/07/1943 in CT
Type of Entity

Corporation

Business Management
Mr. Harold Shaw, Owner
Contact Information
Principal: Mr. Harold Shaw, Owner
Business Category

Jewelers - Retail

Products & Services

Shaw Jewelers sells the following brand(s): Bastian Silver, Biro 88 Diamonds, Citizen Watches, Galatea Pearls

Shaw Jewelers offers the following product(s): GIA Certified Diamonds, Gold,Platinum and Silver Jewelry set with Precious Stones, Pearl Jewelry, Semi-Precious Jewelry, Watches

Method(s) of Payment
All major credit cards accepted, checks accepted with proper identification
Refund and Exchange Policy
Full refund made within 5 days of purchase, full exchange policy
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.