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BBB Business Review

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BBB Accredited Business since

Malloves Jewelers

Phone: (860) 346-9204 Fax: (860) 346-1632 404 Main St, Middletown, CT 06457 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Malloves Jewelers is a retailer of engagement rings, wedding bands, silver jewelry and watches!  We offer a repair department with an on-site Goldsmith, a GIA certified Appraiser and over 87 years of experience in our third generation family-owned jewelry store.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Malloves Jewelers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Malloves Jewelers include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Malloves Jewelers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 27, 2003 Business started: 09/01/1928 in CT Business started locally: 01/01/1928
Type of Entity

Sole Proprietorship

Business Management
Mr. Marc Levin, Owner
Contact Information
Principal: Mr. Marc Levin, Owner
Business Category

Jewelers - Retail Novelties - Retail Jewelry Stores (NAICS: 448310)

Products & Services

Malloves Jewelers sells the following brand(s): Artcarved, Lashbrook Valina, Colore, Andrea Candela, UnoAerre, Janice Girardi, Anna Beck, Frederick Duclos, Reactor, Bering, Variety Gem, GemsOne

Malloves Jewelers offers the following product(s): Diamonds Engagement Rings Wedding Bands Sterling Jewelry Watches

Hours of Operation
M: Closed
T: 9:30 AM - 5:30 PM
W: 9:30 AM - 5:30 PM
Th: 9:30 AM - 7:00 PM
F: 9:30 AM - 5:30 PM
S: 9:30 AM - 5:00 PM
Su: Closed
Method(s) of Payment
MC/Visa, Discover, Cash, American Express, Checks with ID.
Refund and Exchange Policy
30 days to refund or exchange. Special orders are not returnable.
Service Area
Middlesex County, Connecticut
Products & Services

Since 1928, Malloves is a family owned and operated, third generation jewelry and gift store. From jewelry repair and appraisals to diamond engagement rings, we do it all.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.