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BBB Accredited Business since

Tail of the Lion

Phone: (800) 530-8245 Fax: (877) 825-0972 ., Bloomfield, CT 06002 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Tail of the Lion sells cabinet hardware to home owners, interior designers, and other trade professionals through our website

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tail of the Lion meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Tail of the Lion
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: November 06, 2006 Business started: 01/02/2002 Business started locally: 01/02/2002
Type of Entity

Sole Proprietorship

Business Management
Mr. David Mason, Owner Ms. Tiffany Hamilton, Design Consultant
Contact Information
Principal: Mr. David Mason, Owner
Business Category

Internet Shopping Beauty Supplies & Equipment Florists Supplies Cabinets Closet Systems & Accessories Furniture - Childrens Furniture - Outdoor Hardware - Retail Housewares - Retail Lighting Fixtures - Retail Electronic Shopping (NAICS: 454111)

Products & Services

Tail of the Lion sells the following brand(s): Acorn, Alno, Amerock, Anne at Home, Aquila Glass Art, Atlas Homewares, Belwith, Berenson, Betsy Fields, Bosetti-Marella, Cal Crystal, Century Hardware, Cliffside, Colonial Bronze, Edgar Berebi, Elements, Enclume, Hickory Hardware, Jaye Designs, Jeffrey Alexander, Keeler, Laurey, Liberty Hardware, Notting Hill Hardware, Rev-a-Shelf, Rocky Mountain Hardware, Sietto, Top Knobs, Uneek Glass Fusions

Tail of the Lion offers the following product(s): cabinet hardware, cabinet organizers, door hardware

Alternate Business Names
The Knobs Company

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.