BBB Business Review
BBB Accredited Business since
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SureSource, LLC creates and manages official online sores of recognized, global brands that choose to remain focused on their core competencies of product development, manufacturing, and distribution of product through retail channels.
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A BBB Accredited Business since
BBB has determined that SureSource, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for SureSource, LLC include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 23 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||23|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Christine Boucher, Director, Customer Contact Center Ms. Stella Harris, Accounts Payable Supervisor Ms. Deborah Maciog, Senior Manager, Human Resources
Internet Shopping Appliances - Major - Wholesale & Manufacturers Appliances - Small - Supplies & Parts Kitchen Accessories Shavers - Electric Advertising - Direct Mail Fulfillment Services Electronic Shopping (NAICS: 454111)
Products & Services
SureSource, LLC sells the following brand(s): 5-Hour Energy, Aladdin, AMBI, American Plumber, ASPCA, Balance Bar, Biscoff, Bodycology, Boots US, Boyd's Bears, Brita, Browning, Budweiser, Built NY, Bushnell, CaseIH, Casio, Caterpillar, Cerwin-Vega!, Clif Bar, Coca-Cola, Conair, Crayola, Cuisinart, Culligan, DeCleor, Delonghi, Emjoi, Eton, Everpure, Ford, Fruitabu, Fuji, Hershey, Hitachi, Hugo, Hunter Fan, Igloo, iSi, Karcher, Kashi, Krups, Lafuma, LARABAR, Meguiars Direct, Memorex, Meyer, Mr. Coffee, Nexgrill, Nicorette, Omni, Oster, Pentax, Pull-ups, Rowenta, Saeco, Senseo, Shop-Vac, Sigg, Simplex-Grinnell, Snowshack, Softsheen, Stanley-PMI, Sunbeam, T3 Micro, Thermos, Tom's of Maine, True Lemon, Vermont Castings, Wahl, Waring, Waterpik, Yamaha