BBB Business Review
BBB Accredited Business since
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Travelers Companies, Inc. offers insurance products and services; home owners, renters, auto, boat, flood, identity theft, wedding and umbrella.
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A BBB Accredited Business since
BBB has determined that Travelers Companies, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Travelers Companies, Inc. include:
- Length of time business has taken to resolve complaint(s)
Factors that raised the rating for Travelers Companies, Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 437 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||318|
|Total Closed Complaints||437|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Insurance, State of CT Dept. of
153 Market St, Hartford CT 06103
Phone Number: (860) 297-3900
Type of Entity
Business ManagementMs. Denise J. Sailer, Director Consumer Affairs
Insurance Companies Insurance - Auto Insurance - Fire & Flood Specialists Insurance - Homeowners Insurance - Marine Insurance - Rental Insurance - Property Insurance Consultants Insurance Services Insurance Agencies and Brokerages (NAICS: 524210)