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Connecticut

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The Hartford Financial Services Group, Inc.

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Phone: (860) 547-5000 Fax: (860) 547-6343 View Additional Phone Numbers 1 Hartford Plz, Hartford, CT 06155 http://www.thehartford.com View Additional Web Addresses

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Description

The Hartford Financial Services Group, Inc. offers insurance benefit management products and services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for The Hartford Financial Services Group, Inc. include:

  • Failure to respond to 1 complaint filed against business

Factors that raised the rating for The Hartford Financial Services Group, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

313 complaints closed with BBB in last 3 years | 84 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 13
Billing/Collection Issues 88
Delivery Issues 2
Guarantee/Warranty Issues 2
Problems with Product/Service 208
Total Closed Complaints 313

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Hartford Financial Services Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: February 01, 1932 Business started: 05/10/1810 Business started locally: 05/10/1810
Type of Entity

Corporation

Business Management
Mr. Liam E. McGee, Chariman, President, CEO Ms. Urana Mati, Customer Relations
Contact Information
Principal: Mr. Liam E. McGee, Chariman, President, CEO
Business Category

Insurance Companies Insurance - Accident & Health Insurance - Auto Insurance - Property Insurance Services

Service Area
The Hartford Financial Services Group Inc. (NYSE: HIG) is a leading provider of insurance and wealth management services for millions of consumers and businesses worldwide.
Alternate Business Names
American Maturity Life Insurance Company Champlain Life Reinsurance Company First State Insurance Company Hart Life Insurance (Alpine Life Insurance) Hartford Accident and Indemnity Company Hartford Casualty Insurance Company Hartford Fire Insurance Company Hartford Insurance Company of Illinois Hartford Insurance Company of the Midwest Hartford Insurance Company of the Southeast Hartford International Life Reassurance Corporation Hartford Life & Accident Insurance Company Hartford Life Investment Products Services Hartford Lloyd's Insurance Company Nutmeg Insurance Company Pacific Insurance Co, Limited Property & Casualty Ins. Co. of Hartford Sentinel Insurance Company Servus Life Insurance Co (Royal Life) Trumbull Insurance Company Twin City Fire Insurance Company
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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Additional Web Addresses

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