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      Country
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          Find a Location

          Associated Insurance Agency LLC has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Associated Insurance Agency LLC

              50 Newtown Rd Ste 1 Danbury, CT 06810-6235

              BBB Accredited Business
            • Associated Insurance Agency LLC

              3101 Main St Ste 2 2nd Flr Bridgeport, CT 06606-4263

              BBB Accredited Business
            • Associated Insurance Agency LLC

              51 Depot St Ste 112 Watertown, CT 06795-2629

              BBB Accredited Business

            Business ProfileforAssociated Insurance Agency LLC

            Insurance Companies
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 5/15/2023

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Associated Insurance Agency is an independent insurance agency which offers insurance services for individuals and small businesses.

            Products & Services

            Auto Home Business

            Business Details

            This is a multi-location business.

            Find a Location

            Associated Insurance Agency LLC has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Associated Insurance Agency LLC

                50 Newtown Rd Ste 1 Danbury, CT 06810-6235

                BBB Accredited Business
              • Associated Insurance Agency LLC

                3101 Main St Ste 2 2nd Flr Bridgeport, CT 06606-4263

                BBB Accredited Business
              • Associated Insurance Agency LLC

                51 Depot St Ste 112 Watertown, CT 06795-2629

                BBB Accredited Business
              BBB File Opened:
              4/3/2009
              Years in Business:
              16
              Business Started:
              1/1/2008
              Business Incorporated:
              10/10/2013
              Accredited Since:
              5/15/2023
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Ronald T. Boucher, Owner
              • Mr. Ashley Mercan, Associate
              • Ms. Betania Costa, Associate
              Contact Information

              Principal

              • Mr. Ronald T. Boucher, Owner
              • Mr. Ashley Mercan, Associate

              Customer Contact

              • Mr. Ronald T. Boucher, Owner
              Additional Contact Information

              Fax Numbers

              • (203) 748-9276
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              0 Customer Complaints

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              File a Complaint

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michael G

              05/02/2023

              In the beginning of the year we began doing business with AIA LLC in *********. We were helped by an agent named Cara who was amazing. The owner Ronald B****** let her go and took over our policy. Ron has been a consistent problem. Ron is rude and pushy. We own an office in the same building as AIA LLC and used them to insure it. In March my partner Ashley requested a quote which Ron never processed. about a week ago he must have decided he wanted to give us the quote. We are very busy opening a new business and have not had time to respond to Ron. On 2 separate occasions Ron walked to our locked office suite and attempted to put in what he thought was our secure and private code to enter. When he was unable to gain access he began banging loudly on the door. Our assistant answered and told him we were on a conference call. Ron returned approximately 20 min later and attempted to enter the locked office again. Our assistant then told him to please go away. Ron proceeded to walk around the commercial office park and tell other business owners and patrons that Ashley was rude. I approached Ron and informed him that he was not welcome at our office and not to enter the or attempt to enter the locked door. Ron replied with "I will go where I want" Ron then stated that Ashley is Rude and pathetic because "she wont return my call". I informed Ron that we no longer wish to do any future business with him. I informed Ron that if he attempted to enter the office again I would refer this matter to the police. Ron then threatened to cancel our policy which is paid in full. I am unfamiliar with any reason to cancel policy when a customer is paid in full. I asked Ron to please stop speaking ill of Ashley and defaming her to which Ron replied "I will tell everyone". I dont believe this is proper practice. Harassment and threatening to cancel my policy for no particular reason seems like a violation of licensing regulations.

              Associated Insurance Agency LLC Response

              05/03/2023

              Dear ******** We are sorry to hear you feel like your experience was anything less than exceptional. We take customer satisfaction seriously and would be more than happy to look into this matter for you. Here at Associated Insurance Agency, we take pride in helping our customers as well as making sure that our customer service is top priority. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. My deepest apologies for any inconvenience. We wish you all the best in the future. Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.

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              BBB Serving Connecticut

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