BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Click4Support, LLC include:
- Length of time business has been operating
- 120 complaints filed against business
- Failure to respond to 2 complaints filed against business
- 1 complaint filed against business that was not resolved
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||80|
|Total Closed Complaints||120|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||13|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Bruce Bartolotta, VP Marketing Ms. Charlene Grande, Customer Service Supervisor Ms. Lori Melaly, Admin. Support
Information Technology Services Computers - Network Security
Alternate Business NamesClick4supoort.net
Click4Support lists a business address in Connecticut,
however the business itself relies on overseas call centers where the
technicians are located. BBB investigation was unable to confirm whether the
Connecticut address is actually in use by Click4Support for the operation of
its business. BBB reverse-searched the company’s supposed local business
address and located multiple unrelated businesses also registered to that address.
The Click4Support website states that the business “was legally established in 2007” and “Incorporated in 2007,” however a business inquiry with the Office of the Secretary of State of Connecticut confirms that this company was first legally incorporated on March 21, 2014. According to the company’s website domain registration, the website was created in 2011.