BBB Business Review
BBB Accredited Business since
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IceMachinesPlus provides a huge selection of Commercial Ice Machines and Ice Maker Dispensers at wholesale prices. Plus, we offer a large variety of top quality commercial foodservice equipment. If you are starting a new foodservice business and need new equipment and some expert guidance, or if your foodservice business has been in operation for years and you need to upgrade your commercial equipment, IceMachinesPlus and our expert customer service team can help you either get started or expand your commercial kitchen.
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A BBB Accredited Business since
BBB has determined that Ice Machines Plus, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Ice Machines Plus, Inc. include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Type of Entity
Business ManagementMr. Joseph A. Sullo, President/Treasurer Ms. Michele Girard, General Manager Mr. Michael R. Sullo, Vice President
Ice Making Equipment & Machines Refrigeration Equipment - Commercial - Sales & Service Restaurant Equipment & Supplies Commercial Products Wholesale & Distributor Appliances - Major - Dealers Dishwashing Machines - Dealers Restaurant Equipment - Repair & Service Other Commercial and Service Industry Machinery Manufacturing (NAICS: 333318)
Products & Services
Ice Machines Plus, Inc. sells the following brand(s): 3M - Cuno, Amana, AxisWaring, Browne Foodservice, Carlisle , Carter Hoffman, Champion, CMA, Continental, Cornelius, Empura, Everpure, Fagor, Fogel, Follett, Hamilton Beach, Hoshizaki, Ice-o-matic, Insinger, Jackson, Jet Tech, Koolaire, Manitowoc, Metlafrio, Moffat, Moyer Diebel, National Chemicals, Panasonic, Perlick, Presto, San Jamar, Saturn, Scotsman, Traulsen, True, Turbo Air, U-Line, Vita-Mix, Vulcan
Ice Machines Plus, Inc. offers the following product(s): Commercial Ice Machines and Ice Maker Dispensers and a large variety of top quality commercial foodservice equipment and supplies.
Method(s) of PaymentIceMachinesPlus.com accepts most major credit, debit, and prepaid cards:
Visa |MasterCard | American Express | Discover
Refund and Exchange PolicyReturns
No returns will be accepted without written authorization from IceMachinesPlus. Requests for a return must be made within three (3) days of receipt of your order. Please contact IceMachinesPlus at 877-585-0759.
If a return is authorized by IceMachinesPlus, the customer is subject to paying return freight and a minimum of 25 percent restocking fee on the item(s) being returned. Original delivery freight paid (if any) is not refundable.
All returns must be properly packed and shipped freight pre-paid back to an address provided by IceMachinesPlus.
Returned item(s) must be in new, unused condition, and must be in original packaging or crates. All returns will be inspected for damage or usage prior to issuance of credit or refund.
You may return most new, unused items within 30 days of delivery for a full refund of purchase costs. IceMachinesPlus will also pay the return shipping costs if the return is a result of our error (for example, if you received an incorrect or defective item, etc.).
We will NOT accept returns for any used items.
No credits or refunds will be processed until we have confirmation that the item has been received by us and is in unused and in new, sellable condition. You should expect to receive your refund within 30 days of handing your item(s) to the return shipper. In many cases you will receive the refund more quickly. The time includes transit time back to us, time to process the return (including inspection), and the time it takes your bank to process the reimbursement.
We will notify you via e-mail of your refund status once we’ve received and processed the returned item(s).
Special order and custom order items cannot be returned.
If the customer returns any items without written authorization from IceMachinesPlus, the items will be returned to the customer. Shipping and freight charges may be passed on to the customer. No credit or refund will be issued on any items returned without prior authorization.