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BBB Accredited Business since

Hamden Clarion Hotel & Suites

Phone: (203) 288-3831 Fax: (203) 281-6032 2260 Whitney Ave, Hamden, CT 06518 View Additional Email Addresses http://www.schafferhotels.com View Additional Web Addresses


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Description

Hamden Clarion Hotel & Suites offers hotel accomodations and conference facilities.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hamden Clarion Hotel & Suites meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hamden Clarion Hotel & Suites include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hamden Clarion Hotel & Suites
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 30, 2007 Business started: 01/01/1961 Business started locally: 01/01/1961 Business incorporated 06/18/1998 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Public Health, Dept. of
410 Capitol Ave, Hartford CT 06106
www.dph.state.ct.us
Phone Number: (860) 509-8000
webmaster.dph@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael Schaffer, Owner/Managing Member Ms. Ritu Kapoor, General Manager Ms. Felicia Smith, Director of Marketing
Contact Information
Customer Contact: Ms. Ritu Kapoor, General Manager
Principal: Mr. Michael Schaffer, Owner/Managing Member
Business Category

Hotels Motel & Hotel Management Hotels (except Casino Hotels) and Motels (NAICS: 721110)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.