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Find a Location

Sherwood Inspection Services, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSherwood Inspection Services, LLC

    Home Inspection
    Multi Location Business

    Current Alerts For This Business

    Alert:
    Information involving Sherwood Inspection Services' advertising is included in this BBB Business Profile.

    Additional business information

    Advertising Review:
    In March 2023, BBB contacted the business regarding claim in its advertising. 

    In its advertising, the business states "Our inspections are so thorough - they're 200% guaranteed!" and "We are so confident of our exceptional service, that we offer our customers a 200% guarantee!  What that means is, if for any reason you are not satisfied with your inspection, we will pay for another inspection with a home inspection company of your choice up to the amount of our fee."  Its  website also offers a "FREE 90-Day Inspection Guarantee" and "FREE 90-Day Termite Guarantee."

    Under the BBB Code of Advertising, when using the term guarantee, the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee.  Advertisers should only use “satisfaction guarantee,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.  Since its policy may not include a full refund, BBB suggested that the business may want to consider modifying this statement. Offering a "200% Satisfaction Guarantee" may be misunderstood by consumers to mean that the business will double the amount paid if the consumer is not satisfied. BBB asked for clarification of this guarantee and an explanation of the terms. The business did not provide clarification or add the terms to its advertising. 
     
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Sherwood Inspection Services, LLC offers building inspections for both residences and commercial properties.

    Business Details

    This is a multi-location business.

    Find a Location

    Sherwood Inspection Services, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1071 Ellington Road, South Windsor, CT 06074
      BBB File Opened:
      9/24/1999
      Years in Business:
      42
      Business Started:
      1/11/1982
      Business Incorporated:
      7/13/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. David Sherwood, Member
      Contact Information

      Principal

      • Mr. David Sherwood, Member

      Customer Contact

      • Mr. David Sherwood, Member

      Industry Tip

      BBB Tip: Hiring a home inspector

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/27/2023

      Complaint Type:
      Order Issues
      Status:
      Answered
      Hi, I called Sherwood inspection services, LLC and requested a structural engineer to inspect my property. I requested a structural inspection to inspect an old fire damage in the basement that affected part of the carrying beam and subfloor, I wanted to make sure the damage was repaired properly and according to the state constructions standards. The inspector (David Sherwood) came along with another person on Friday July 14th to inspect the affected area in my basement, two days before the inspection I made sure that the area they are going to inspect and clear and accessible and yet they stated the following limitations in the report: "Limitations: Stored items in the basement limited access and inspection of the basement area. Assess further once belongings have been removed. • Limitations: The basement is partially finished which limits inspection of the foundation and structural framing." I paid for full structural inspection ($864.50), but they inspected only the small area affected by the fire damage where I told them to look, and I pointed to them the two placed where there is insufficient barring support which they mentioned in their report. Four days later they sent me the report and as I am reading it, I noticed lack of basic information and details, for example they didn't mention the location in the basement where the damage occurred or the size of the area affected by the damage, nor the tools used to test the strength of the carrying beam and subfloors, nor they referenced the state of ** construction standards and regulations regarding fire damage or barring support. I called Sherwood Inspection Services three times and told them to add more details to the report, but I still have not received any response from them, the only thing they tell me each time I call them is that David Sherwood is busy. I would like them to update my report now, tell me why they charged me a full price to inspect such a small area and why I didn't receive support from them when I asked for it. This is the second time I used their services, and I don't recommend them to anyone.

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Connecticut

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