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BBB Business Review

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BBB Accredited Business since

Souppa Home Improvement

Phone: (203) 648-3072 ., Danbury, CT 06811 View Additional Email Addresses http://www.souppahomeimprovement.com/



BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Souppa Home Improvement meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Souppa Home Improvement include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Souppa Home Improvement
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: July 26, 2011 Business started: 01/01/2009 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Sole Proprietorship

Business Management
Mr. Chris Souppa, Owner
Contact Information
Principal: Mr. Chris Souppa, Owner
Business Category

Home Improvements Patio & Deck Builders Deck - Repair Deck Builder Roofing Contractors Siding Contractors Basement Waterproofing Construction & Remodeling Services Bathroom Remodeling Doors Doors - Patio Doors - French Doors - Commercial Doors - Rolling Kitchen Cabinets & Equipment - Household Windows & Doors - Installation & Service Windows Windows - Wood Windows - Vinyl Windows - Egress Water Damage Restoration Pressure Washing Pressure Washers Snow Removal Service Snow Removal Service - Roof Tile & Marble Contractor - Sheetrock Contractor - Flat Roof Deck Cleaning and Waterproofing Deck Cleaning & Sealing Kitchen & Bath - Design & Remodeling Kitchen & Bath Design Building Contractors Contractors - General Basement - Contractors Basement - Finishing Contractor - Remodel & Repair Drywall Contractors Drywall Taping and Texturing Residential Remodelers (NAICS: 236118)

Method(s) of Payment
Cash & Checks 
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.