BBB Business Review

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This business is not BBB accredited.

Mark J. Bernier, Inc.

Phone: (860) 614-3829 40 Preston Rd, Windsor Locks, CT 06096 http://www.markjbernier.com


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Description

This business is a full service company specializing in additions, siding, roofing, windows, gutters, kitchen and bath remodeling, decks, porches, sun rooms. We are also wind water and smoke damage experts. Written estimates dealing with the insurer.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mark J. Bernier, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mark J. Bernier, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 24, 2008 Business started: 01/01/1982 Business started locally: 01/01/1982 Business incorporated 07/01/1985 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
http://www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Corporation

Business Management
Mr. Mark J. Bernier, President
Contact Information
Principal: Mr. Mark J. Bernier, President
Business Category

Home Improvements Home Improvements - Additions Patio & Deck Builders Deck - Repair Deck Builder Plumbing - Renovation & Repair Roofing Contractors Siding Contractors Construction & Remodeling Services Bathroom Remodeling Remodeling Services Windows - Installation & Service Sunroom & Solarium Design & Construction Home Repair & Maintenance Doors - Installation Windows & Doors - Installation & Service Fire Damage Restoration Water Damage Restoration Fire & Smoke & Water Clean Up Windows - Repairing Deck Cleaning and Waterproofing Deck Cleaning & Sealing Kitchen & Bath - Design & Remodeling Kitchen Remodeling Contractors - General Contractor - Remodel & Repair Electricians – Residential Doors - Repair Home Builders

Refund and Exchange Policy
1 year guarantee on all workmanship preformed
Service Area
Connecticut
Products & Services

As a life-long resident of Connecticut, born and raised in Enfield,I now live in Windsor Locks. My home improvement business has been serving the greater Hartford area with professional and prompt service for over 30 years.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.