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BBB Business Review

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BBB Accredited Business since

J & S Masonry & Home Improvement

Phone: (860) 796-0006 Fax: (860) 461-0438 68 Victoria Rd, Hartford, CT 06114 http://www.jandsmasonryllc.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

J & S Masonry & Home Improvements offers construction and remodeling services, specializing in masonry, including paving and stones.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that J & S Masonry & Home Improvement meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J & S Masonry & Home Improvement include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J & S Masonry & Home Improvement
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 13, 2008 Business started: 11/01/2007 Business started locally: 11/01/2007 Business incorporated 02/07/2012 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Giovanni Cicero Santalena, Member
Contact Information
Principal: Mr. Giovanni Cicero Santalena, Member
Business Category

Home Improvements Mason Contractors Painting Contractors Painters - Commercial or Residential Deck - Repair Patio Design Deck Builder Patio, Porch & Deck Enclosures Paving Contractors Tile - Ceramic - Contractors & Dealers Bathroom Remodeling Handyman Services Hardwood Floor Contractors Hardwood Floor Maintenance Paving Stones Stone - Cast Fence Contractors Tile - Non-Ceramic - Contractors & Dealers Driveway Installation, Paving & Repair Hauling & Clean Up Services Tile & Marble Chimney Lining Materials Stone Cutters Stone Setting Stone Setting - Interlocking Pavers Stone - Crushed Stone - Natural Fence - Sales, Service & Contractors Fences - Vinyl Fences - Wood Post-Construction Clean Up Contractors - Retaining Wall Chain Link Fence Sales, Service & Contractors Deck Cleaning and Waterproofing Deck Cleaning & Sealing Contractors - Flooring Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Outdoor Kitchens Chimney Builders & Repair Concrete Contractors Floor Laying, Refinishing & Resurfacing Floor Coatings - Epoxy/Polyurethane Floors - Laminate Floors - Raised Residential Remodelers (NAICS: 236118)

Alternate Business Names
J & S Home Improvements J & S Masonry, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.