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BBB Business Review

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BBB Accredited Business since

J.C. Tonnotti Window Co., Inc.

Phone: (860) 621-1642 Fax: (860) 276-0309 View Additional Phone Numbers 205 Bristol St, Southington, CT 06489 http://www.jctonnotti.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

J.C. Tonnotti Home Window Co., Inc. offers home improvements; windows, doors, roofing, siding and Bilco doors.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that J.C. Tonnotti Window Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J.C. Tonnotti Window Co., Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J.C. Tonnotti Window Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 15, 2002 Business started: 01/01/1979 Business started locally: 01/01/1979 Business incorporated: 02/16/2006 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Corporation

Business Management
Mr. Joseph Tonnotti, Owner Ms. Trish Gibson, Office Manager Ms. Faith Tonnotti, Vice President
Contact Information
Customer Contact: Ms. Faith Tonnotti, Vice President
Principal: Mr. Joseph Tonnotti, Owner
Business Category

Home Improvements Patio Design Patio Builder Roofing Contractors Siding Contractors Basement - Remodeling Bathroom Remodeling Windows - Installation & Service Sunroom & Solarium Design & Construction Doors - Patio Doors - Installation Doors - French Shutters Storm Windows & Doors Windows & Doors - Installation & Service Fire & Water Damage Restoration Storm Windows & Doors - Repair Kitchen & Bath - Design & Remodeling Kitchen Remodeling Building Restoration & Preservation Basement - Contractors Basement - Finishing Doors - Repair Gutters & Downspouts Contractors - Gutters Residential Remodelers (NAICS: 236118)

Service Area
Central CT and the Shoreline
Products & Services

Home Improvement company - specializing in new and replacement windows, doors and siding. We are a Certified Lead Safe Firm and our installers are AAMA Trained.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.