BBB Business Review

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This business is not BBB accredited.

Westport Builder Group

Phone: (203) 227-1055 Fax: (203) 549-0578 11 Wake Robin Rd, Westport, CT 06880 View Additional Email Addresses http://www.westportbuilder.com


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Description

Westport Builder Group, LLC offers new home construction, integrated design-build services, offering clients a range of architectural, engineering, interior design, and construction services. They also provide custom cabinetry, mill work, and handcrafted specialties.

We are a network of close to twenty-five people including licensed architects, designers, construction supervisors, cabinetmakers, and field personnel, and work collaboratively with an extensive group of professional consultants and sub-contractors.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Westport Builder Group include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Westport Builder Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 31, 2009 Business started: 01/01/2004 in CT Business incorporated 10/22/2007 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
http://www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bernard Deverin, President
Contact Information
Principal: Mr. Bernard Deverin, President
Business Category

Home Builders Home Improvements Patio & Deck Builders Patio, Porch & Deck Enclosures Construction & Remodeling Services Bathroom Remodeling Sunroom & Solarium Design & Construction Home Theater Architectural & Construction Specs Architects Engineering Consultants Engineering Contractors - General Home Design & Planning Contractor - Commercial Contractor - General Green Builder Contractors - Retaining Wall Contractor - Interior Trim Kitchen & Bath - Design & Remodeling Kitchen Remodeling Building Contractors Contractors - General Basement - Contractors Basement - Finishing New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Method(s) of Payment
Check or Credit Card
Alternate Business Names
Westport Builder Group, LLC
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.