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BBB Business Review

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BBB Accredited Business since

Tri-City Heating & Cooling, LLC

Phone: (203) 874-8279 Fax: (203) 877-4430 20 Furniture Row, Milford, CT 06460 View Additional Email Addresses http://www.tricityappliance.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Tri-City Heating & Cooling, LLC offers heating and air conditioning installation, service and repair, as well as plumbing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Tri-City Heating & Cooling, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Tri-City Heating & Cooling, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 16 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

16 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 14
Total Closed Complaints 16

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Tri-City Heating & Cooling, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 13, 2005 Business started: 01/23/2003 Business started locally: 01/23/2003 Business incorporated: 02/05/2003 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Seamus W. Warakomski, Owner Ms. Cathy Ginise, Bookkeeper Ms. Amanda Root, General Manager Mr. Seamus P. Warakomski, Manager
Contact Information
Customer Contact: Mr. Seamus P. Warakomski, Manager
Principal: Mr. Seamus W. Warakomski, Owner
Business Category

Heating & Air Conditioning Appliances - Major - Service & Repair Air Conditioning Contractors & Systems Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.