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          Solvit Home Services has 1 locations, listed below.

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            Business ProfileforSolvit Home Services

            Heating and Air Conditioning
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.67/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 10/26/2000

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This firm offers residential repairs, remodel, replacement or installation of HVAC, plumbing, drains and sewage pumps, well pumps and tanks, water treatment, electrical, duct cleaning, radon testing and mitigation services.

            Business Details

            BBB File Opened:
            8/30/2000
            Years in Business:
            24
            Business Started:
            1/1/2000
            Date of New Ownership:
            7/29/2021
            Business Incorporated:
            12/7/1999
            Accredited Since:
            10/26/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Solvit Home Services, Inc.
            Business Management
            • Mr. Peyo Picazo, Director of Marketing & Communications
            Contact Information

            Customer Contact

            • Ms. Alyssa Powderly, Division Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We purchased a brand new AC system from this company less than 5 years ago. the system is not working this year. We called on Friday June 30th, spoke to a human and made an appt for Monday 7/3 2-6pm. We drove home from our vacation to meet this appt and recd a call that we were offered an appt they didn’t really have available. Scheduled a new appt for 7/5. Received another call that we were again offered an appt that is not available. Called on 7/5 spoke to Nicole who scheduled us a 3rd appt for Friday 7/7. I mentioned the two Prior appts and calls and she promises the Friday appt would stick as she was herself assigning the tech. Received another call that Friday was now no Longer available. I spent hours on hold and talking to various reps on Friday who said Customer relations would call me back. Called once on Friday, I returned the call twice on Friday trying to talk to Marisa from Customer Relations. They just say she will call Me back when she can. It is Monday night and I still have no call. I would use another company but given this is a new system I am hoping if something is broken it is under warranty. I have called them 27 times, I can show you in my recent calls. They either never pick up Or pick up and xfer me to someone who Never picks up. Ridiculous and Nicole in the dispatch scheduling was very rude even after her company cancelled on us twice. Kept saying Something about a small disclaimer about appts maybe not being available. Their website offers and confirms appts same day appts even and they do not honor them. It is insanity and unprofessional and fraudulent. I’d rather book an appt 2 weeks away and have it stick vs offering same day and cancelling where we have to drive home from vacation multiple times only to have it cancelled.
            Read More

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Wayne J

            07/26/2023

            They charged me $95.00 just to come out and look at my toilet's filler valve. Once here, they wanted me to pay them $400.00 for a 10-minute job. I refused. I bought a valve for $35.00 on the Internet and installed it myself in 15 minutes. It was a matter of turning the water off under the toilet, unscrewing the old valve, and screwing in the new one. Shop around before you settle for the outrageous prices this company charges.

            Local BBB

            BBB Serving Connecticut

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